Privacy Policy

In A Nutshell

We take privacy and information safety seriously. We are dedicated to being honest and transparent in the collection and use of your information. The Privacy Policy below describes how we safeguard you and how we use your information to provide our services to you.

 

Summary

We collect, manage and store information that may include your Personal Information as part of our ordinary activities and service offerings. This Privacy Policy explains why we capture this data, how we use it, and the conditions under which we may disclose it.

 

By visiting or registering on our website or by using our service, regardless of the way or device made accessible and endorsed by us through which you choose to do so, you agree to our Privacy Policy. We assume certain responsibilities and we make associated obligations to you.

 

We also clarify that we are not responsible for misuse of the site by you or others and other third party hazards beyond our control that may influence your Personal Information.

 

If you have concerns regarding this, you should contact us at  info@ubooks.net.au

 

By using our site or services, you agree to the terms of this privacy policy and you consent to the processing of your personal information according to this privacy policy. your personal information may be processed by us or on our behalf in the country where it was collected as well as other countries where laws regarding processing of personal information may be less stringent than the laws in your country.

 

What is personal information?

Personal Information includes your name, mailing address, phone number, email address and demographic and other personally identifiable data about you as an individual. If you are a user of our website, it will also include business information that you contribute which concerns business and personal relationships between yourself and other individuals and organizations (“Bookkeeping Data”). You may provide or upload Personal Information in order to enable us to provide you with our services. We may also ask for certain Personal Information when you request information about or order our products and services, participate in our marketing, sales or other promotional activities, or correspond with us. If you are in a part of our site that requires you to provide your Personal Information, it will be clear what Personal Information we are requesting. If you are on a section of our site that needs you to provide your Personal Information, it will be apparent what Personal Information we are requesting.

 

Why do we gather your information?

We gather, use and disclose data that can identify you (“Personal Information”) to enable us to:

 

  • Establish your identity;
  • provide you with the facilities provided by the website and charge any quantities due from you;
  • troubleshoot and fix issues;
  • Improve the usability, performance and efficiency of our site and business;
  • provide you with news, updates and reminders related to our services;
  • enforce our Terms of Service
  • Protect you and us from error and fraud;
  • comprehend your needs and eligibility for products and services;
  • comply with legal and regulatory obligations;
  • and as otherwise stated at the point of collection.

 

We only gather Personal information that we believe necessary to achieve these objectives.

 

We may also gather, process, store and assess anonymous data about you acquired from your browser or by using “cookies” or other tools that monitor, review and evaluate the behaviour and usage patterns of visitors to our site and consumers of our services. We may use third party surveillance systems to monitor and assess such anonymous data from consumers of our service, and such third parties may use cookies to help manage user behaviour.

 

We may send you communications about our service via email. You may opt out of receiving communications from us by modifying your notification settings on our website. Please note that even if you unsubscribe or opt-out, we may still send you urgent service related communications (e.g. if your credit card payment has been rejected). If you don’t want to receive them, you need to delete your account with us.

 

Who do we share your personal information with?

Except as set forth in this Privacy Policy, we do not sell or disclose your Personal Information to third parties without your permission. However, we reserve the right to collect, evaluate, aggregate and convert non-personally identifiable data gathered from all or any part of our visitors and users and make this data accessible on our website or through other means, channels or associates at such time and on such terms as we deem suitable.

 

We reserve the right to manage our operations, including using service providers of our own choosing, to facilitate the development, hosting and ongoing support of our services to meet our business goals. For example, we may use the services of third-party companies to host our services and these services may or may not be located in the same jurisdictions or regions as the customers using our services. Our employees, consultants, contractors, suppliers and partners, if authorized, may have access to our customer information or the systems storing it as part of and solely for the purposes of performing their jobs, or within the scope of their agreements with us. In all cases, we use reasonable efforts to ensure that your Personal Information, as part of our confidential business information, is protected under contracts with such persons.

Some of our service providers include:

  • Amazon Web Services (web hosting)

While we take care to use only service providers that we believe are reputable and able to live up to our and your expectations, including about the handling of confidential information, uBooks is not liable for unlawful or unauthorized use of Personal Information by any of such persons unless such unlawful use was a direct result of our gross negligence or willful misconduct.

 

With your authorization, we may disclose your Bookkeeping Data (and any Personal Information related thereto) through our service to a third party accountant or other services of yours. If you authorize this disclosure, the use and disclosure restrictions contained in this Privacy Policy will not apply to such third party. We do not control the privacy practices of any third parties. We do not currently have any Affiliates, but if we do in the future, we may disclose your Personal Information to a parent company, any subsidiaries, joint ventures, or other companies under a common control (collectively, “Affiliates”), in which case we will require our Affiliates to honor this Privacy Policy. In addition, if another company merges with us, acquires us, or purchases our assets, including in bankruptcy, we may provide your Personal Information to such third party, in which case such company may continue to process your Personal Information as set forth in this Privacy Policy.

 

We will also share your Personal Information if we are required by law (including any generally applicable law or any specific court order or other legal process binding on us) or if we otherwise determine in good faith that such disclosure is necessary to resolve disputes and/or protect or defend the rights or property of uBooks and other users. We will use reasonable efforts to make you aware of such disclosure promptly unless we are prevented from doing so.

 

If you provide feedback to us, we may use and disclose such feedback for any purpose, provided we do not associate such feedback with your Personal Information. We will collect any information contained in such feedback and will treat the Personal Information in it in accordance with this Privacy Policy.

 

Your use of the personal information of others

If you choose to provide any third party’s Personal Information, we assume that you have the approval of the third party to provide us with that data. Examples include website referrals to colleagues.This data will not be used for any reason other than those outlined above. You agree to use and disclose on the site the Personal Information of other individuals that you collect. You have all the necessary consents and rights to collect, use and disclose the information as described in this Privacy Policy from time to time and agree that the indemnity you provide to us in the Terms of Service applies to any non-compliance by you with the foregoing.

 

The site may contain connections to other websites that we do not own or control. We have no control over, do not review, and are not liable for the privacy policies or content displayed on such other websites. When you click on a link like this, you will leave our service and go to another site.During this phase, another entity may obtain personal data from you and we do not receive data from you that you file on such third-party locations.

 

What is our security policy?

We render commercially sensible attempts to guarantee that personal information is safe, including https protocol and encryption. To avoid unauthorized access or disclosure, we have put in place appropriate physical, electronic and managerial processes to protect and secure the data we collect as well as the methods of access to it. While we strive to protect your Personal Information, we cannot guarantee the safety of any data you transmit to us. More details about security is accessible in our Terms of Service.

How can you access, correct and update your personal information?

Much of your personal information may be obtained through your account. To review and update your Personal Information to ensure that it is accurate, you may login to your account to make the changes, or you may contact us. If we are unable to provide access or disclose information to you, we will explain why, subject to any legal or regulatory limitations.

How can you delete your account?

All Personal Information linked to your account will be removed at your request in accordance with the law as quickly as reasonably appropriate. When you request to delete your account, your information will be removed from our manufacturing servers and you will no longer be able to access your account.We may, however, maintain your Personal Information to comply with legislation, prevent fraud, resolve conflicts, troubleshoot disputes, help with any inquiries, implement our conditions of service, and take other activities otherwise allowed by law.

 

However, please remember that if we have already disclosed some of your Personal Information to third parties, such as your accountant, we will no longer be able to access that Personal Information and can not force the deletion or alteration of any such data by the parties to whom we made those disclosures.

 

Aggregated or anonymous data derived from your Personal Information, which can not be traced back to your account, may stay permanently on our manufacturing servers. We reserve the right to use any aggregate or anonymous information obtained from or containing your Personal Information.

How will you learn of updates to our privacy rules?

We may update this Privacy Policy to reflect changes to our privacy and data management practices. If we make any material changes we will notify you by email (sent to the email address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

 

Our service is not directed to children and children are not eligible to use it. Protecting the privacy of children is very important to us. We do not collect or maintain Personal Information from people we actually know are under 13 years of age, and no part of our service is designed to attract people under 13 years of age. If we later learn that a user is under 13 years of age, we will take steps to remove that user’s Personal Information from our databases and to prevent the user from utilizing the service.

Who should you contact with comments and questions?

uBooks welcomes your feedback and questions on this Privacy Policy and the use of your Personal Information. If you have any questions, issues or would like more comprehensive data, kindly email our privacy officer at info@ubooks.net.au.